Contact DefectDojo Support

DefectDojo Pro subscriptions come with full support from the DefectDojo Inc team during the initial trial period and beyond.

Open Source users can receive assistance via the OWASP Slack Channel, or on GitHub. See our Community Site for more information.

Accessing Pro Support

Email#

Customers / Pro Users can always email our team directly at for assistance.

Within DefectDojo#

You can contact us through the DefectDojo App:

• by opening Cloud Manager > Contact Support from the left sidebar
• or through {your-instance}.defectdojo.com/cloud_portal/support.

Through the Cloud Portal#

You can also contact our support team through your Cloud Portal:

• by clicking on Contact Us (on the left sidebar)
• or via https://cloud.defectdojo.com/resources/contact.