Contact DefectDojo Support

Need help with DefectDojo? Here are some ways to get assistance.

DefectDojo Pro Support#

DefectDojo Pro subscriptions come with full support from the DefectDojo Inc team during the initial trial period and beyond.

Email#

Customers / Pro Users can always email our team directly at for assistance.

Within DefectDojo#

You can contact us through the DefectDojo App:

• by opening Cloud Manager > Contact Support from the left sidebar
• or through {your-instance}.defectdojo.com/cloud_portal/support.

Through the Cloud Portal#

You can also contact our support team through your Cloud Portal:

• by clicking on Contact Us (on the left sidebar)
• or via https://cloud.defectdojo.com/resources/contact.

Open-Source Support#

Open-Source users can receive help and advice through our community channels.

For Open-Source users, the quickest way to get help is through the OWASP Slack Channel. Our community members are active on the # defectdojo channel and can help you with issues you’re facing.

To report a bug, issues can be raised on our GitHub.

See our Community Site for more information.